12: How to Organize Your Clients and Get Reviews, with Scott Willey

Learn how to unlock the potential of CRM to transform your business. Discover the step-by-step process of building lasting customer relationships, managing leads effectively, and automating your communication. Plus, find out how to leverage the magic of reviews and testimonials to establish your reputation.

Chapters:

(03:20) The Power of CRM
(07:45) Organizing and Nurturing Leads
(11:30) Building Relationships with Your CRM
(15:12) The Role of Reviews in Reputation
(19:45) The Art of Follow-Ups and Feedback
(24:51) Leveraging Industry Professionals for Reviews
(26:13) Handling Bad Reviews as Feedback for Improvement